When it comes to running an efficient global supply chain, hope is not a strategy and ignorance is not a defense. Hoping shipments arrive on time, in full and unscathed is simply not enough. Nor is answering “I don’t know” when an angry shipper or customer asks for a status update on an already-late delivery. Thanks to real-time supply chain tracking, no one is left in the dark anymore. Now, exceptions can be addressed and communicated to stakeholders as they happen. And there is never a doubt as to the location and condition of an in-transit shipment. This provides peace of mind that is often elusive in a world where chaos reigns. The next disruption is always right around the corner.